These terms and conditions (the "Privacy Policy ") govern the use of

integrahealth.io (the "Site"). This Site is owned and operated by JACE Artificial Intelligence Ltd.

Effective Date: 08-02-2025
Last Updated: 08-02-2025

1. Introduction

Integrahealth.io ("we," "us," or "our") operates the platform Integrahealth, which provides clinic management tools (CRM, booking systems, SMS/email marketing, and workflow automation). The Privacy Policy govern your use of our Site (https://integrahealth.io) and services.

By accessing our platform, you ("User" or "Clinic") agree to these Terms and our Privacy Policy.

2. Privacy Policy

Data We Collect Clinic Information: Name, contact details, tax IDs, payment information.

Patient Data: Names, emails, phone numbers, health records (if entered by clinics).

Usage Data: IP addresses, browser type, interactions with our platform.

How We Use Data To provide and improve services (e.g., appointment reminders, CRM tools).

For compliance with laws (e.g., healthcare regulations). For marketing (with opt-out options).

Data Sharing With Clinics: Patient data is visible to clinics using our platform.

Third Parties: Payment processors (Stripe, PayPal) and cloud providers (AWS, Google Cloud).

Legal Compliance: If required by law (e.g., subpoenas). Security Measures Encryption (SSL/TLS) for data transmission.

Regular security audits.

Clinics are responsible for patient confidentiality (e.g., HIPAA/GDPR compliance). User Rights Patients: May request access, correction, or deletion of their data via the clinic. Clinics: Can manage data via platform settings or by contacting us.

3. Terms & Conditions

A. Intellectual Property All platform content (software, logos, workflows) is owned by Integrahealth or licensed to us. Unauthorized use (copying, reselling) is prohibited. B. User Obligations Provide accurate clinic/patient information. Comply with anti-spam laws (e.g., CAN-SPAM, TCPA) for SMS/email. Do not misuse the platform (e.g., spam, fraud).

C. Payments & Refunds

Plans: Billed monthly/annually (Small Clinic, Professional, Fully Managed).

No Refunds: For partial use, but cancellations are allowed.

Chargebacks: May result in account termination.

D. Limitation of Liability

We are not liable for: Clinic losses due to platform use.

Third-party service failures (e.g., payment processors). Unauthorized access due to clinic negligence.

E. Indemnification

You agree to hold Integrahealth harmless from claims arising from:

Your misuse of the platform. Patient disputes over bookings or communications.

F. SMS/Email Terms

Opt-Out: Patients can text STOP to unsubscribe. Carriers: Not liable for delayed/failed messages.

Rates: Message/data fees may apply.

G. Dispute Resolution

Negotiation: Informal discussion for 30 days.

Arbitration: If unresolved, a neutral arbitrator decides (costs shared).

Exceptions: Small claims court or IP disputes allowed.

H. Changes to Terms

We may update these Terms. Continued use = acceptance. Changes will be emailed or posted on the Site.

I. Governing Law

These Terms are governed by the laws of [Jurisdiction, e.g., Moncton, Canada].

4. Contact Us

📩 Email: [email protected]
📞 Phone: (506)-805-0621
🌐 Website: https://integrahealth.io

You can also contact us through the feedback form available on our Site.

Effective Date: 26th day of March, 2024