Legal

Terms of Service.

The agreement between you and IntegraHealth when you use our website, apps, and services. Please read it carefully — using the Services means you accept these terms.

Last updated: June 25, 2026

01Acceptance of terms

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and services provided by IntegraHealth (“IntegraHealth,” “we,” “us,” or “our”) (together, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

If you use the Services on behalf of a clinic or organization, you represent that you have authority to bind that entity to these Terms.

02The Services

IntegraHealth provides a health and wellness platform that helps clinics deliver personalized programs and helps patients track their progress, including intake, device integrations, and program tools. We may add, change, or discontinue features at any time to improve the Services.

03Not medical advice

Important: IntegraHealth is a technology platform, not a medical provider. The Services do not constitute medical advice, diagnosis, or treatment, and do not replace the judgment of a qualified healthcare professional.

Any health programs, content, or insights are delivered by or in coordination with your clinic and its licensed professionals. Always seek the advice of a qualified provider with questions about a medical condition. Never disregard professional advice or delay seeking it because of something accessed through the Services. In an emergency, call your local emergency number immediately.

04Eligibility & accounts

  • You must be at least the age of majority in your province or territory to create an account.
  • You agree to provide accurate information and to keep it current.
  • You are responsible for safeguarding your login credentials and for all activity under your account.
  • Notify us promptly of any unauthorized use or security concern.

05Acceptable use

You agree not to:

  • Use the Services unlawfully or in violation of these Terms.
  • Access, tamper with, or disrupt the Services, accounts, or infrastructure without authorization.
  • Upload malware, scrape, reverse-engineer, or attempt to derive source code.
  • Misrepresent your identity or another person’s, or submit information you have no right to share.
  • Use the Services to harass, harm, or infringe the rights of others.

06Plans, fees & payments

Where the Services are offered for a fee, the applicable pricing, billing cycle, and terms are presented at sign-up or in your agreement with us or your clinic. Fees are charged through our payment processors. Unless required by law or stated otherwise, payments are non-refundable. We may update pricing on reasonable notice; changes apply to future billing periods.

07Third-party services

The Services integrate with third-party tools — such as wearable devices, health apps, and booking or communication providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services and do not control their availability or accuracy.

08Intellectual property

The Services, including software, design, text, graphics, and the IntegraHealth name and logo, are owned by IntegraHealth or its licensors and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. You retain ownership of the content you submit and grant us the rights needed to operate and improve the Services.

09Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Services, you consent to those practices.

10Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any data or result will be accurate or complete.

11Limitation of liability

To the fullest extent permitted by law, IntegraHealth and its directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us in the twelve months before the event giving rise to the claim, or CAD $100 if you paid nothing.

12Indemnification

You agree to indemnify and hold harmless IntegraHealth from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Services, your content, or your breach of these Terms.

13Termination

You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Services or other users. Provisions that by their nature should survive termination — such as intellectual property, disclaimers, and limitation of liability — will continue to apply.

14Governing law

These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable there, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the courts located in New Brunswick, Canada, for any dispute, subject to any mandatory consumer-protection rights in your jurisdiction.

15Changes to these terms

We may update these Terms as our Services or the law evolve. We will revise the “Last updated” date above and, for material changes, provide additional notice. Continued use of the Services after an update means you accept the revised Terms.

16Contact us

Questions about these Terms? Reach out — we’re happy to help.

IntegraHealth — Legal

Email: [email protected]

Phone: +1 506-805-0621

Moncton, NB, Canada